Terms and Conditions
The Terms and Conditions contained herein are the exclusive terms and conditions for the sale of products from GhostQue Apparel to Customer. Customer agrees that the terms and conditions stated herein constitute the final, complete, exclusive expression of the agreement between GhostQue Apparel and Customer.
Customer, by submitting any order or request for an order, hereby agrees to the terms and conditions set forth herein and acknowledges that Customer has read and understands the same. In the event that any Customer instruction, request, purchase order or any other information and/or documentation submitted by Customer may contain terms and conditions in addition to or different from the terms and conditions herein, Customer agrees, by so submitting its order or by accepting products from GhostQue Apparel, that the language of GhostQue Apparel terms and conditions shall solely and exclusively control.
FULLFILLMENT PROCESS: We are a made-to-order shop and we process orders as they come. Our turnaround time is 7-10 days post the next day after your payment is received. Any payments made for orders which haven't cleared, WILL NOT BE STARTED until that payment has cleared to GhostQue Apparel.
CONTENT: Customer shall not submit in any form any materials ("Content") including, but not limited to text, photos, graphics, likeness of a person, product, logotype or any other device or any of combination of these elements incorporated as a design, or part of a design, that is unlawful, vulgar, defamatory, obscene, pornographic, indecent, libelous, tortuous or otherwise objectionable, or invasive of another's rights, or that would constitute or encourage a criminal offense, or that would otherwise create liability.
COPYRIGHT AND TRADEMARKS: GhostQue Apparel assumes no responsibility for researching or authenticating the rights held by any Customer to any trademark, as it relates to any design or logo reproduced on behalf of a Customer. Any and all liability for any act of trademark infringement rests with the Customer, and Customer shall indemnify GhostQue Apparel against any and all actions resulting from trademark issues.
PAYMENTS: All orders are paid in full at the time of order placement. We accept payment by Credit Card including: Visa, MasterCard, Discover, American Express and PayPal.
ALL SALES ARE FINAL. There are NO REFUNDS, RETURNS or EXCHANGES on any custom decorated products whatsoever. The artwork that you supply is your artwork, we do not warranty or guarantee how any artwork will print or that the products or services we offer will meet your requirements or expectations. We do not warranty fitness for a particular purpose or merchantability.
All orders are final as placed. Once confirmed by the customer, either in writing or by electronic transmission, all orders as submitted and processed via the web site, email, phone, fax or mail are final. Any changes requested to be made to an order after confirmation, are made at the sole discretion of GhostQue Apparel. Should GhostQue Apparel agree to change a confirmed order, the Customer may be charged a $50 change order fee, and most likely these changes also will require a change to be made to the invoiced amount, the production schedule and the completion dates for shipping and production. Again, all of these changes are also made at the sole discretion of GhostQue Apparel.
Once confirmed, any errors, inaccuracies or omissions made during the placement and/or production of an order shall be the sole responsibility of the Customer.
No cancellations of orders will be accepted after receipt of confirmation, except with the express written consent of GhostQue Apparel. If consent to cancellation is provided by GhostQue Apparel, Customer will be invoiced $50 plus the cost of all labor and materials used, changed or provided prior to the consented cancellation notice.
Once confirmed and produced, all invoices for product and services will be charged and billed to the customer regardless of circumstance. If a production error is made and acknowledged by GhostQue Apparel in writing, then corrected replacement goods will be provided to the Customer by GhostQue Apparel once the goods shipped in error have been returned to the authorized return address supplied.
All GhostQue Products render GhostQue insignia on the sleeve to help identify our products and creations out in the public eye. We DO NOT by any means divert from placing our insignia on the left sleeve of our garments unless as seen fit by the creator (GhostQue Apparel)